Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Ukvhgx.

OUR IDENTITY

Legal Business Name: GOLDEN CREST RETAIL GROUP PTY LTD
Store Name: Ukvhgx
Physical Business Address: Doubleview, WA 6018, Australia
ABN: 54 697 268 750
ACN: 697 268 750

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@ukvhgx.shop
Business Phone Number: +61 468 201 264

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.

PRODUCT QUESTIONS

For storage-basket support, identify the SKU and whether the question concerns dimensions, textile, lining, side panels, base board, lid, handles, stitching, dividers, pockets, folding, reshaping, cleaning, drying, package completeness, delivery condition, or return eligibility.